Frequently Asked Questions

What is IPTV?

Internet Protocol Television (IPTV) is the delivery of television content using your internet connection. While traditional television has been delivered through cable & satellite, IPTV uses the internet (Wi-Fi or Hard Wire) with your Internet Service Provider (ISP). Unlike downloaded media, IPTV offers the ability to stream Live TV and other content continuously. The is known as streaming media.

What are the Advantages?

One of the advantages of IPTV is the noticeable quick set-up by using your already existing internet, rather than old network cables or low quality satellite signals. It delivers Live TV with video & audio over a pre-existing network which captures the ability to stream content from all over the world with no regional restrictions.

What is Honey Bee IPTV?
Honey Bee IPTV is an online streaming subscription service that provides live TV including PPV & Sports, On-Demand Movies & Shows using an internet connection. We has more than 20,000 live international TV channels and more than 60,000 VOD’s that can be streamed on any major device.
Is IPTV Legal?
Yes, you can legally access broadcast Live IPTV channels over the internet if you have a valid subscription from your service provider. It is illegal to watch any paid premium channels without a paid subscription, licence or copywritten material which does not abide all relevant countries copyright laws. At Honey Bee IPTV we provide all of our content from a third party reputable service provider with a valid license under part I of the broadcasting act 1996 on an application complying with section 18 of the broadcasting act 1996.
Can I use my Subscription on Multiple Devices?
We offer our users extra add-on connections to add to your subscription for streaming Live TV from multiple devices at the same time. Currently, we offer a maximum of 5 connections with each subscription package. As an example, a subscription with 3 connections allows you to stream content on 3 separate devices at the same time.
What Kind of System is Required for IPTV?
Our subscription service works with every major device with just an internet connection. We recommend one of the following for our customers to have: Samsung or LG Smart TV, Amazon Firestick, Android Box or any Android Operating System (Nvidia Shield, Formuler Boxes), Microsoft Windows, TvOS, Chromecast with Google TV or Mi TV Stick are some of the best available options.
Is IPTV Safe To Use?
You may find some shady IPTV service providers that offer illegal, copywritten content. Honey Bee IPTV has the right to stream our content through a fully licenced third party service provider. In all, Honey Bee IPTV is completely safe to use anywhere in the world with an internet connection.
What App Should I Use to Watch TV?
Our IPTV subscription service is compatible with hundreds of apps that work with Xtream Codes or M3U URLs. Our best pick is IPTV Smarters Pro and TiviMate which work flawlessly.
Can I Watch TV on Different Devices Simultaneously?
You are allowed to use different devices simultaneously only if paid for the extra add-on connections. A regular plan comes with a single standard connection. To avoid freezing, buffering, black screen or playback errors we recommend buying extra connections to watch on multiple devices at the same time.
Is there an Electronic Program Guide (EPG) Included?

Our subscription service includes an accurate EPG guide. As of now, we offer EPG guides for the UK, USA and Canada only. Depending on your device, some EPG’s are easier to use than others. We recommend our app on your Android device for a premium EPG experience.

Is it Possible to Watch IPTV in UK, USA or Canada?
Yes, our IPTV subscription service is completely legal therefore you can use it in the UK, USA and Canada. Our service is available anywhere in the world with an internet connection.
When Will I Get my Credentials After Placing the Order?

Our system will activate your order within 10 minutes. Your login credentials will be emailed to you as soon as payment is confirmed. Please check your Junk/Spam inbox as well. If you did not receive your login credentials after 10 minutes, please contact us regarding this.

When Can I Start Using the Service?
You are free to use your service as soon as you receive the login details. We will send you an email. If you’re not able to find our email in your inbox, please check your junk/spam folder.
Do you have Channels List?
We have list of the available countries with various channels which you can stream with your subscription. You can see them by clicking on the Bouquets tab on the top of the page. You can stream Live TV from all the countries provided on the list. To see a full list of channels for every country, you can download an .xml file at the bottom of the page.
Do you Offer Refunds?

We offer refunds when certain conditions are met. First, we will do everything we can to help you fix your problem. If we are unable to fix your issue, then we can offer you a refund within 3 days of your purchase. Please refer to our refund policy for more details.

Do I Need to Use a VPN with my IPTV?

A VPN is recommended, not only for streaming IPTV, but for general IP privacy. If your IP address is exposed, your ISP could limit your bandwidth, block or throttle your connection which will cause your stream to malfunction. There are many reputable VPN services available to protect your privacy. For best VPN service, we recommend you use NordVPN for best performance with our service.

What Payment Methods do you Accept?

We accept major Credit/Debit cards, interac e-Transfer (Canada Only) & Bitcoin. We not not accept prepaid credit cards.